SHIPPING AND RETURNS

SHIPPING POLICY

Within Australia we ship via Australia Post.  Delivery is Standard shipping with tracking, and is not an Express service, however an Express shipping option is available at checkout. Once you have placed an order you will receive a confirmation email with the details of your order. It will then be processed and dispatched within 3 business days. Once dispatched, we will send you an email with tracking details. 

Standard delivery is normally and approximately between 1 - 7 business days after your order has been processed. For some orders being delivered to rural/country postcodes in Western Australia, Northern Territory, and Victoria and South Australia , deliveries can take a few days longer, approximately 3 - 10 days 

Express delivery within major metro and regional population centres is next business day. For delivery to rural/country postcodes in Western Australia, Northern Territory, and Victoria and South Australia please allow extra time, as your postcode could be outside the guaranteed express postal next day network. Please check at www.auspost.com.au to see if your postcode is within the next day delivery postcodes if you are selecting express shipping 

PLEASE NOTE  any order made on the weekend or public holiday will be processed on next business day. 

International Shipping will be sent using Australia Post via a traceable method. Please note delivery schedules vary depending on the destination country. Once goods have been assigned a tracking number, we recommend you track the goods via Australia Post and its affiliates.


IMPORTANT By placing an order online and successfully completing checkout, you are agreeing to our returns and shipping terms . If you are unsure of anything, please do not hesitate to email us on contact@bloomfieldofficial.com.au

 

RETURNS POLICY

If you are not happy with your purchase then you are able to return the goods within 14 days to receive a refund.

If your goods are faulty then we are happy to exchange or give a full refund if exchange is not possible.

To be eligible for a return, your item must be unused and in the same condition that you received it including all tags and packaging. 

Please email Bloomfield Official for a return authority number prior to posting your goods.

 Additional non-returnable items:

  • Gift cards

 

 To complete your return, we require a receipt or proof of purchase.

If goods are deemed to have been worn or a fault has occurred while in the purchasers possession then refund or exchange is deemed void. This will be at the discretion of Bloomfield Official.

 Any item that is returned more than 14 days after delivery will not be accepted for refund/exchange.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, and you will receive notification via email.

 

Sale items

Only regular priced items may be refunded or exchanged, unfortunately sale items  or items purchased using a discount code cannot be refunded/exchanged.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange the same item for a different size then you will need to re-purchase the different size using your return credit. If you need to communicate with us on sizing then send us an email at contact@bloomfieldgroup.com.au

All goods must be returned via traceable method to

Bloomfield Official

PO BOX 1117

BARWON HEADS. VIC. 3227

 

RETURNS SHIPPING

All returns must be sent with a traceable method to ensure documented delivery.  No responsibility is taken by Bloomfield Official for returned goods lost in transit.  

To return your product, you should mail your product to:

Bloomfield Official

PO Box 1117,

Barwon Heads. VIC. 3227

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

 

 

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